Stack Count Change

Stack Count Change

If you would like to change the cup stack count or if your machine is not recognizing your current cup stack count, a stack count change is in order.

  1. Verify the number of cups in each individual stack in the machine.
  2. Press the "Stack Count" button.
  3. Select the number that corresponds to the number of cups that you have in each stack.
  4. Press the STOP button followed by the RESET button.
  5. The machine is now ready for normal operation.



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