Batch count keeps track of how many cups you have run in a certain time frame. You can press the RESET button near the batch count and it will set the count back to zero for an easy way to track how many cups have been produced.
Fill Cylinder/Weight Change
If the fill weight of the pods is too high or too low, a cylinder change will be needed to correct the issue. If there are grounds in the hopper of the machine, you will need to place your auto clean box into the unit over the lid lifter for the ...
Steps to follow if the forks are jamming up and stopping the machine, causing loud noises or vibration. Verify that the pod stack count is correct on each stack and there are no damaged pods in the stack. Verify that the pods are not jammed too ...
Missing Cup on Fork Failure Cause
If you are getting a "Missing Cup on Fork" failure cause, the most likely issues are simple fixes. First, confirm that the stack count is correct. If it is set to a different number than what is being put into the machine, it will cause this error. ...
What to do when lids break off when the fork assembly moves forward to close them. Verify that when the pods are placed in the machine that the lids are not tilted down in any way. Verify that the pod stack count is correct on each stack and that ...