Lids Opening After Filling
If you find that the lids on your pods are opening up after filling, the most likely culprit is that your coffee needs to degas. We recommend letting your coffee degas for two hours after grinding (not after the roast) before you fill your pods. This will allow enough gas to escape that it won't build up and potentially pop open the lid on your pod.
If you are degassing for two hours after you grind the coffee and are still having the issue, try tightening the sealing pressure by adjusting the roller tension knobs. Do this incrementally until desired seal is achieved.
Lids Opening Up
If you are experiencing an issue with pod lids opening up after filling there are two likely causes. 1) Coffee is not being degassed properly. Coffee needs to degas for 2 to 3 hours after GRINDING, not after ROASTING. 2) Roller tension is too loose. ...
What to do when lids break off when the fork assembly moves forward to close them. Verify that when the pods are placed in the machine that the lids are not tilted down in any way. Verify that the pod stack count is correct on each stack and that ...
What to do when you get channeling in the hopper or inconsistent fill volumes per pod: Ensure proper filling technique, slowly pouring the grounds in from left to right and right to left repeatedly. Ensure there is a hopper insert and that it is ...
Filling Motor Reset Failure
1. Remove the hopper and the base plate. 2. Motor jog the filling motor all the way forward. 3. Look to see if you can see the orange light on the sensor behind the filling motor plate. It may need to be replaced. 4. If you can see the light use a ...
Lubricating your 800 or 800XP filling machine
The bearings on your filling system will need to be lubricated with a food safe lubricant every 25,000 pods to help ensure proper operation. The attached video will walk you through this simple process.