Filling Issues

Filling Issues

What to do when you get channeling in the hopper or inconsistent fill volumes per pod:
  1. Ensure proper filling technique, slowly pouring the grounds in from left to right and right to left repeatedly.
  2. Ensure there is a hopper insert and that it is placed in there correctly.
  3. Ensure the hopper is properly cleaned and free of any sticky or oily residues.
  4. After filling the hopper, do not have excessive downtime while the grounds are sitting in the hopper compacting.
  5. Ensure the correct sized cylinder is in the machine.
  6. Make sure the machine is not set to vibrate mode.