Cleaning is a very important step for proper troubleshooting of this equipment. There are many sensors that MUST maintain a clean line of sight for all of the motors to stay in time with one another. With that being said, we recommend this step before further diagnosis of some issues.
- Turn off power to the unit on the machine and on the power supply box.
- Take off the side panel of the machine by pulling on the two release latches near the top of the left hand panel. Remove the top viewing plate.
- Slide the fill motor (fill cylinder) forwards towards the front of the machine until it stops.
- Use a flashlight if needed to locate the "U" shaped sensor behind the fill cylinder mounting plate.
- Use the micro attachment kit on a vacuum to thoroughly clean any and all coffee grounds from on or around the sensor.
- Slide the fork assembly forward towards the front of the machine roughly 4 to 5 inches.
- Using the same micro attachment kit proceed to vacuum any and all coffee grounds from behind and all around the fork assembly.
- Grab the vertical corkscrew looking shaft that is inside the left hand side of the machine and manually turn to raise the riser platform roughly 6 to 7 inches. When you stop turning the shaft, it will lower itself down a bit. This is fine.
- Now vacuum all around under the riser assembly, the slider rails, the motor assembly and the entire bottom of the inside of the machine.
- Replace all safety panels back onto the machine.
- Turn on the power to the power supply box and then to the machine.
- Press STOP and then RESET.
You have now completed a thorough cleaning of your machine.